Home>EHR Software >TherapyNotes >TherapyNotes vs One Touch EMR
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Our analysts compared TherapyNotes vs One Touch EMR based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.
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Product Basics
TherapyNotes is a cloud-based EHR software specifically tailored for behavioral and mental health facilities. Treatment centers of all sizes rely on it to automate tasks, streamline daily operations and optimize workflows to improve the quality of healthcare with accurate documentation. Key features include billing, electronic health records, a calendar and a client portal.
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One Touch EMR is a medical record and practice organization platform for small to medium operations. It synthesizes medical records, schedules and supply management into one platform, with a dashboard showcasing daily schedules, pending orders and patient and coworker communications. It has robust patient encounter recording, with demographics, vitals, history, history of present illness, medications and allergies and more for each visit, and an encounter timeline to best put treatment into perspective.
It is web-delivered, with access portals from web browsers and the ability to access from internet-capable devices, and has apps for iPads and iPhones. It is HIPAA compliant and Meaningful Use certified. It has scalable billing with a free option.
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Live Online
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24/7 Live Support
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Product Insights
- Save Time:Physicians can spend less time documenting data and focus more time on patients. Automation and assistance with tasks allow staff to increase daily traffic without sacrificing quality care.
- Increase Revenue:Generate more potential revenue opportunities by increasing the daily traffic to the facility. Get reimbursed quickly using tools to manage billing and claims.
- Better Patient Experience:Patients can access medical history, lab results, medications and more. Physicians receive more undistracted, face-to-face interaction with the patient.
- Security of Information:Only authorized users are capable of viewing certain records. Patient information can be accessed quickly. Data stored is encrypted with multiple layers of protection and is certified HIPAA compliant.
- Accessibility:Providers can access and update a patient’s file, send messages and more on the go using mobile applications and the client portal. All the necessary and updated information is available to the physician before meeting the patient.
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- Comprehensive Patient Encounters:Physicians give better care by having all patient information at their fingertips. Medical records are comprehensive, logging all patient encounters, medications, history, physical exams and more. Patient records and charts can be actionable, with exit links for billing, communication and more.
- Centralize Practice Management:Practices can manage their schedules, supplies and patient care all in-platform. A robust calendar feature lets physicians build their schedules around each others’ with multiple-person views. Advanced supply and prescription logging lets them determine the status of orders and inventory. Deep patient records are intertwined with the first two, synthesizing and streamlining care efforts.
- Reduce Costs:Scalable pricing lets practices decide what features are important and what they can afford. A free plan provides all basic features. Higher scales enable more advanced features, such as medical voice dictation and on-site data backup, and expand on included features, like e-prescribing and telemedicine video.
- Mobile Support:Practices can access the platform from nearly any web-enabled device. IOS apps and browser delivery mean providers can access all their information on-the-go.
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- Calendar:Schedule one-time or recurring appointments, access appointment-related notes and send automated reminders to patients. Organize the calendar according to clinicians, specific clients or certain practice locations. Offers a personal to-do list with treatment plans, notes, administrative documents and more.
- Electronic Records:Enables quick documentation and notes with speech-to-text software, built-in templates and searchable diagnosis codes. Also gives physicians immediate access to patient records and notes.
- Billing:Handles every step of the billing process, including insurance eligibility verification, claim submission and payments. Claims can be automatically swept of any mistakes or coding errors. Supports generating superbills with all necessary information for prompt reimbursem*nt.
- Credit Card Processing:Deposit funds automatically to a bank account with the integrated payment processing system. Keeps cards on file for any missed appointment fees or future transactions.
- Client Portal:Patients can manage appointments themselves using TherapyPortal on their mobile device. Physicians can communicate with their clients remotely by exchanging messages, video chatting, adding notes and more. Includes configuration of color scheme, logo and welcome message.
- Telehealth:Physicians can meet clients online for convenient video sessions. Sessions are encrypted and integrated into TherapyNotes and the patient portal.
- Scheduling:Schedule appointments and manage tasks on the to-do list for higher efficiency by connecting the to-do list to records, notes and billing. With quick appointment scheduling, it also allows customization of the calendar view and mobile calendar sync.
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- Dashboard:An overarching welcome page gives practices a daily view of schedule, orders, labs, patient information and more. It lets physicians stay organized from an integrated space.
- Calendar:A calendar provides up to five providers’ schedules simultaneously, and allows for schedule altering, including creating appointments.
- Encounter Summary:Patient encounters go in-depth with all relevant information to give providers the complete picture when deciding on treatment. Patient history, history of present illness, vitals, medications and allergies, physical exams and more all have customizable templates for outlining patient encounters and treatment.
- Communications:Providers can communicate with coworkers or patients in-platform. It allows phone calls to be made from a patient’s chart, with internal faxing and document sending to internal and external locations.
- Superbill:A superbill is attached to the patient encounter summary. Service level can be selected from a drop-down list. Superbills can go through admin for approval, then can be exported as a PDF or printed.
- Reports:Reports include labs, prescription refills, clinical, meaningful use and health maintenance. These reports can be generated in-platform and exported.
- Treatment Plans:It supports future lab and procedure request management. It can enroll patients in health maintenance plans, fill prescriptions and request orders from outside facilities.
- Orders and Lab Feed:It tracks all orders and lab requests, logging specifics such as medications and supplies involved. Search filters allow providers to thoroughly sort through their orders and requests for administration purposes.
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Product Ranking
#14
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EHR Software
#57
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EHR Software
User Sentiment Summary
1355 reviews
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TherapyNotes has a 'excellent' User Satisfaction Rating of 94% when considering 1355 user reviews from 4 recognized software review sites.
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4.7 (21)
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4.3 (59)
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4.7 (544)
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4.7 (731)
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Awards
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Synopsis of User Ratings and Reviews
Customer Support: Over 96% of users referring to this aspect noted that the customer support is helpful and responsive.
Scheduling: According to all the reviews that mention this aspect, scheduling is easy.
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Lack of Flexibility: The product doesn’t allow customization, as noted by 79% of users referencing features.
Outdated: Over 73% of reviews referring to updates noted that the product requires regular updates for tools and features.
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TherapyNotes provides convenient scheduling and billing to make tasks easier. Its responsive and thoughtful customer support that helps with the learning curve is another distinguished aspect to users. However, outdated features and especially lack of options to customize documentation were commonly noted drawbacks. All in all, the product can be a good choice for independent mental health facilities.
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